After a clean restart, a backup job completes successfully. Robotic library hardware error data recovery general. All vms are stored on the san and everything seems to be running fine. Please confirm that the drive hardware have you tried changing the job order. Backup exec will then use the next available tape to make its full backup. Its the ssl1016, its from hp and is a 16 tape with a ultrium lto 2 drive. Initially i thought it was hardware related, until through testing i got the gut feeling it was software related. From backup exec devices right click the device library properties uncheck enable device for backup exec right click and delete the device. Removing robotic library partitions symantec backup exec. Nov 14, 2012 next the library then loads the tapes 1 by 1 into a free tape drive to see what barcode is on it and then puts it back in a slot.
This process takes longer, but in my case, was successful. One single, powerful solution for data protection wherever your data lives. It lists the cmdlets in alphabetical order based on the verb at the beginning of the cmdlet. Usually you can stopstart the be services and get the backup to run. The backup exec database has almost reached the 4gb limit that is allowed for sql server express edition. Drive image backup software, vmware esxi free and hyperv, sql server, exchange.
I cant seem to find any tech docs from dell about setting the library up so i am a little stumped as to where to go from here. Backup exec should take one of the overwritable tapes, allocate it to the new media set, write a new backup to it and mark it as nonoverwritable. Where can i find information about using them together. How to creating robotic library partitions using backup exec you can group one or more robotic library slots into partitions that will be displayed in the device pool. Author, teacher, and talk show host robert mcmillen shows you how to delete a storage device in backup exec 15. Hp storageworks 18 g2 lto4 ultrium 1760 scsi autoloader hp proliant 360 g6 sc11xe backup exec 2012.
A progress bar shows you how long it will take to remove symantec backup exec 2012. How to manually lock or unlock a robotic library via the. When querying the scsi bus, the tape drives can be seen but not the tape library. Because tape storage is an offline storage technology, it provides effective protection against ransomware and malware. This functionality was available in previous versions of backup exec through the user interface but in be 2012 it must be performed via command line with bemcli. Hi all, im running backup exec 15 on 4 new windows server 2012 r2 standard builds. Then there is the actual door to the tape library that lets me seework inside of the library.
Backup exec rediscovered devices library offline drive offline put online tried to erase a tape 0007 error erase library 00008 the job failed with the following error. Inventory a robotic library in backup exec 2012 symantec. Hp storageworks ultrium 920 sas eh847a connected to a sas3442ehp at one stage, prior to the symantec repair, the device was registered on the server, now its not there, with services started or not. Removable storage devices and nonremovable hard drives can also be targeted for backups. Enterprise backup solutions backup and recovery commvault. The symantec connect community allows customers and users of symantec to network and learn more about creative and innovative ways to. Uninstalling backup exec features from the local backup exec server getting started. Iperius backup free backup software, cloud, esxi, ftp, sql. As time goes with and install the database grows and eventually can lead to errors like. Im really stuck here, so hoping to find some answers here. I got it open from an option on the menu, while it is still on. Select the robotic library that contains the partitions that you want to remove. From the edge to the cloud protection any time, anywhere. Bar code rules and partitions are most commonly needed when there is a mismatch between the bar code labels and the tape media lto5 labels on lto3 tapes for example or when a library.
How to delete a storage device in backup exec 15 youtube. Close the backup exec gui and stop all backup exec services. Other issues may include tape drives or tape libraries that are offline, storage. One is a mailbox door and that is what i use to addremove tapes from the library. Backup exec 2012, windows 2008 r2 and a ibm ts3100 autoloader. They all have this issue were the tape library drops offline when you try to run a backup. Backup exec 2010 and later versions include support for a single tape drive in every robotic library and support for multiple standalone tape drives. Completely uninstall symantec backup exec system recovery. Basically, when i selected the virtual machine in backup exec 2012 because you do a grt based restore through the remote agent the restore wizard only had the option for a full virtual machine restore. Ive been asked to backup windows servers using backup. Symantec backup exec robotic library destination element full. Stop and disable removal storage service rsm windows server. Under robotic library tasks in the task pane, select configure partitions. Click the remove or change remove tab to the right of the program.
Completely uninstall and remove veritasbackupexec12. Is there a way to completely remove a tape drive f. Backup exec 2012 cant perform grt based restore from a. My next scheduled auto backup failed so i tried a manual backup of files which also failed. When you find the program symantec backup exec tm 2012, click it, and then do one of the following. This is the recommended change to make when normal catalog methods fail. There was absolutely no articles covering backup exec 2014 running on windows server 2012 r2 with this specific issue. About exporting expired media from a robotic library. There were some problems with creating or editing backup jobs, so the support told me to try repair installation of backup exec 15. The device state has been set to offline because the robotic library is offline and then reinventory scan the robotic library. Backup exec has an expansive portfolio of highpowered agents and options to scale and grow your nonprofits or charitys backup exec environment. This file is located under documents and settings\all users\application data\symantec\backup exec. Backup exec 20 uses dedupe version 10 and is even better with respect to the older dedupe version 7 which comes with backup exec 2014, 15, 16. What to do if arcvault tape library does not show up in operating system.
The problem is that the unit never seems to report a problem when you run its own diags. Create the powershell script file with the following content on the machine that is. How to manually lock or unlock a robotic library via the backup exec. Symantec helps consumers and organizations secure and manage their informationdriven world. The backup exec library expansion option provides the ability to use additional tape drives within a multidrive tape library. How to migrate move backup exec from one system to. Proactive remote diagnostics and relational diagnostics through.
Symantec backup exec removing robotic library partitions. I am in the process of moving from a 3 week cycle with my tapes to a 4 week cycle. Support for a single robotic library drive is available when you purchase symantec backup exec. Restores a backup catalog for the local computer from a storage location. Troubleshooting failed backups with backup exec 2014. Expand the server icon, and then click robotic libraries. Is there something similar in backup exec 2012 to what there is in netbackup where it can just query the robot for what tapes are where. Forcing a robotic librarys door open without unlocking it properly via the backup exec interface can cause the device to go offline in backup exec. For anyone like me still stuck with backup exec, be2014 is. Learn how backup exec agents and options extend platform and feature support for your nonprofits or charitys backup exec environments. A third party uninstaller can automatically help you uninstall any unwanted programs and completely remove all of its files. Subsequent jobs fail until server or services restarted. Two of the media lables slot 1 and slot 5 in the backup exec device tab say, slot 10 is the cle.
The license keys listed in this file can be imported see figure 1 during the installation on the new backup exec media server instead of manually entering the license keys. To do this i am going to have to rotate tapes in and out every week. It is certainly a big change from previous versions, but a worthwhile one once you get used to it. Right click on the server, in the dropdown menu do the following. Symantec backup exec 2012 problems the register forums. Resumes a backup operation to a removable device after you add media to the device. Symantec backup exec requires at least one storage media drive andor singledrive robotic library and the appropriate controller card. Check the applications users manual or hardware users manual for specific instructions on redoing the library inventory. I am still setting up my first vmware site and i am up to the point of getting backups going. Hp proliant dl360 g6 server with a p800 controller running server 2012 r2 and backup exec 2014. How to troubleshoot issues with a robotic library autoloader. Good day, we have an hp msl 2048 robotic library with backup exec since 2004 and have never had any problems, until recently. Redo the library inventory to correct the inconsistency.
The problem is that backup exec still tries to find two drives. Hi all, ive had a new ibm ts3100 autoloader arrive today with 2 x lto6 sas drives. How to troubleshoot backup exec deduplication storage folder. Over the past couple of months our tape drives continuously set itself to offline either at the end of the cycle, just before, or sometimes at random.
Resolution create the powershell script file with the following content on the machine that is connected to the exported tape. A better way to uninstall symantec backup exec system recovery manager edition 8. Inventorying robotic libraries when backup exec services start. Backup exec supports one of the most comprehensive lists of tape devices in the industry with support for almost all scsi, sas, and fibre attached tape devices from single drive. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. How to manually lock or unlock a robotic library via the backup exec user interface. I have tried to set the missing drive as offline and disabled, but it still seems to complain about the drive being offline. When using backup exec 2012 by default will install a rather dated at this point in time version of sql server 2005 express edition. Backup exec 15 tape library goes offline when backup launched. For backup exec 2012 and above version right click on the robotic library and select lock. Backup exec 15 tape library goes offline when back.
Adding or removing tape drives in a robotic library partition. Aug 30, 2012 backup exec 2012 has officially frustrated me so im asking for help. Backup exec physical volume library drive or robot paused. Backup exec 2012 revision 1798 hotfix 201596, device driver installer ddi20121215 december 15th, 2012 ii. Critical the library has detected a inconsistency in its inventory. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device. Click the remove or changeremove tab to the right of the program. However, the agent for windows can be installed on.
For instructions on configuring the shared storage option sso in symantec backup exec 9. How to troubleshoot issues with backup exec and your robotic libraryautoloaderchanger and or tape drives spiceworks. Ive been asked to backup windows servers using backup exec. I had another backup running successfully at the same time so the storage seems ok. The initial backup is done on disk locally, then a auxiliary copy do a copy of these backup on my centralized media agent on disk too.
Auto and manual backup of files fails microsoft community. How to recreate tape library in symantec backup exec. Backup exec 2014 robotic library setupconfiguration. To manually unlock or lock the door to the robotic library via the backup. Sbe however, use the serial number of the drive, to keep track of the drives. We only recommend advanced computer users to manually edit registry and remove veritas backup exec 12.
Backup exec 2014 or 15 or 16 uses deduplication version 7 and run a lot faster and smoother as compared to previous older be versions. Library error incompatible storage media detected in the. I then installed backup exec expecting it to detect it as a robotic library but it doesnt. Is there a way to completely remove the drive from backup exec storage so that it shows my robotic library with only one available drive. Creating a job to initialize a robotic library symantec. Go to home iconconfiguration and settingsbackup exec settingscatalog. Before you begin, find the folder that is named data and make a backup copy of it. There is a much easier and safer way to uninstall veritas backup exec 12. Alternatively, even simpler, next time a full backup runs, take that tape offsite. Today backup exec supports the backup exec server installation on 64bit operating systems only.
For backup exec 2012 and above version right click on the robotic. For backup exec 2012 and later, click on the backup exec button, then on configuration and settings, then backup exec. Drives under robotic library seen as standalone after a reboot and missing devices under robotic library. An alternate method that can be used is to right click the robotic library and select lock or unlock. I have backup exec 2012 for the past 12 months now and ive been backing up my data to a hp storagework msl6000. Scalar tape libraries and longterm storage quantum. Under media tasks in the task pane, select eject media to specify a job name or a job priority, in the properties pane, under settings, click general see general options for utility jobs if you want a person or group to be notified when the job completes, on the. Symantec backup exec robotic library destination element. Anyone have a solution or a stepbystep that i can follow. Forcing a robotic library s door open without unlocking it properly via the backup exec interface can cause the device to go offline in backup exec.
Using bemcmd to unlock library via powershell z900collector. Backup exec 2012 and robotic library partitions symantec. Uninstalling backup exec options from the local backup exec server. Faster, easier, more reliable data protection through industryleading management, scalability, and reliability. I have 3 physical servers that connect to an iscsi san.
Backup exec keeps a record of the backup exec license keys currently installed in a file named besernum. Ive been asked to backup windows servers using backup exec 2010 and a robotic tape library. I also have a dell tl2000 tape library with an iscsi card. Tried a bunch of stuff, including swapping the p800 controller, for another hp p212. Installation veritas backup exec administrators guide. Nov 16, 2015 this feature is not available right now. Apr 28, 2015 symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. Midrange company tape library scalar i500 support and. Changed all backupexe serivices to the local administrator account. Whole process takes about 5 10 mins for a full tape change.
Symantec backup exec robotic library destination element full error. To eject media from a drive on the navigation bar, click devices expand the server icon, and then select the drive. Backup exec 20 agents and options articles and howtos. I dont want to go another 36 months of without backups like last time. I have a question regarding the selection of the correct tape drive in my library im working with a lot of remote site. Backup exec and its options can be installed on a local computer, a remote computer, within a virtual environment, or on a public cloud infrastructure as a service iaas virtualization platform. Physical volume library drive or robot paused, offline, or disabled. Backup exec tape drives continuously go offline solutions. The sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc resolution. This then updates the nbu slots with the new tapes. In nbu to inventory the library you change the tapes, wait for the library to scan them all, right click on the robot and click inventory robot. Backup exec 2012 and above version, click on the storage tab in the ribbon of the backup exec console. Moving from a job centric view to a server centric one is a bit like moving from imperial to metric. You can remove one or all partitions in a robotic library.
Auto and manual backup of files fails on 1019 i deleted my computer backup and immediately ran another computer backup. After the repair installation, robotic library and tape drives went offlin. Removes the list of virtual machines from the backup policy. I could only restore the entire virtual machine and all. Im running backup exec 15 on 4 new windows server 2012 r2 standard builds. Backup exec 2012, windows 2008 r2 and a ibm ts3100. Backup exec upgrade to version be 20 involves dedupe storage. Adding or removing tape drives in a robotic library partition reassigning a slot base. The robotic library has reported a general hardware error condition. Backup exec 2012 has officially frustrated me so im asking for help.
The library and drive states have been set to offline. Now my next question is, out of my ten slots, 8 are tapes, and one is a cleaning tape and one is empty. As someone who upgraded from backup exec 2010 to backup exec 2012 the very next day that it came out not my decision btw, ill definitely be waiting until sp1 to even try this. Like and backup exec sees the devices and the drive is online. Hardware thread, backup exec 2012, windows 2008 r2 and a ibm ts3100 autoloader in technical. Here is my best practice to recreate tape library under symantec backup exec i used version 12. This means that both the tape drive and the tape library share the same scsi id.
This reference provides cmdlet descriptions and syntax for all windows server backup cmdlets. Adds items to a backup policy so that backups that use the policy can perform bare metal recoveries. The tape library portion of the arcvault is a lun logical unit number device. There is a much easier and safer way to uninstall symantec backup exec system recovery manager edition 8. Jul 09, 20 when using backup exec 2012 by default will install a rather dated at this point in time version of sql server 2005 express edition. Takes a bit of getting used to, but makes a lot more sense in the long run. Veritas backup exec is a data protection software product designed for customers who have mixed physical and virtual environments, and who are moving to public cloud services. New hotfix for backup exec 2012 hotfix 201596, device.
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